Assistant Branch Manager

R I A FEDERAL CREDIT UNION • Davenport, IA

1d • $21 - $23 • Onsite

About The Position

At R.I.A. Federal Credit Union, the primary focus of the Assistant Branch Manager is to improve the financial well-being of our members. This is accomplished through: Relationships: Building relationships is integral to the success of R.I.A. As a community credit union, R.I.A.s Assistant Branch Manager will invest the time to get to know members and take care of their needs while finding opportunities to improve their financial well-being. Integrity: In an era of big banks and big data, operating with integrity is becoming a more difficult trait to find in a financial institution. An R.I.A. Assistant Branch Manager is committed to handling members finances and data in a manner that is ethical, transparent, and professional. Action: Not content with business as usual, R.I.A. is action oriented. From helping a member solve a financial challenge to positively impacting the community through volunteering and sponsorships, R.I.A. is motivated to action. Essential Functions Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions Learn and Educate: The Assistant Branch Manager must maintain high levels of product/services knowledge so in turn they can educate members and prospective members on R.I.A.s products and services as well as educate their team at the branch. Interact: The Assistant Branch Manager interacts with members and prospective members specific to deposit and loan accounts. Since these interactions are face-to-face, creating a pleasant experience for R.I.A. members is vital. Interacting and leading the Branch Team also requires someone who can motivate and create a team friendly environment. Perform: The Assistant Branch Manager will perform banking transactions including but not limited to transfers, loan payments, open new accounts and loans, and various other financial transactions. Also required to open and close the branch on a regular basis as well as all other essential functions to keep the branch running. Uncover and Refer: As a not-for-profit financial institution, we have a responsibility to uncover opportunities to improve the financial well-being of those with whom we interact. The most important characteristic of a successful Assistant Branch Manager is the ability to find these opportunities and convert them into success for our members. Should opportunities arise to help a member with an additional product or service, the Assistant Branch Manager should refer this to the respective teams to act. Building a Branch Team that is also successful at this is vital. Compliance: A strong understanding and adherence to Policy and Procedure is a requirement for success as the Assistant Branch Manager at R.I.A. Balance: The ability to maintain balancing and cash handling standards for the branch which includes vaults, teller drawers, and coin machines.

Requirements

• High School graduate or G.E.D.
• Two years secondary education in related field or equivalent work experience.
• Experience in customer service, banking, and electronics.
• Experience as a supervisor or a in a leadership role.
• Leadership
• Business Acumen
• Confidentiality
• Financial Acumen
• Respectful
• Collaborative
• Can learn and evolve
• Trustworthy
• Ethical Practice
• Adaptable
• Trustworthy/listens well
• Attention to detail and solid organizational skills
• Strong written and verbal communication skills; comfortable making presentations
• Takes initiative; problem solve
• Relates well to employees at all levels; relationship-builder

Responsibilities

• Learn and Educate members and prospective members on R.I.A.s products and services
• Interact with members and prospective members specific to deposit and loan accounts
• Perform banking transactions including but not limited to transfers, loan payments, open new accounts and loans, and various other financial transactions
• Uncover opportunities to improve the financial well-being of those with whom we interact
• Maintain balancing and cash handling standards for the branch which includes vaults, teller drawers, and coin machines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED