Assistant Branch Manager

Taunton Federal Credit Union • Middleborough, MA

11h

About The Position

Senior member service employee who is knowledgeable of Credit Union products and services and all policies and procedures. Performs all member service duties. Provides training and direction to subordinate staff. Able to research and resolve member problems with minimal assistance. Assists the Branch Manager in daily oversight of the retail and teller departments. Consistently meets sales goals and participates in promotions. Cross sell Credit Union products and services; participate in regular promotions.

Requirements

• One year to three years of similar or related experience.
• A high school education or GED.
• Full upper extremity range of motion
• Full lower extremity range of motion
• Hearing, talking, sitting
• Standing, use hands and fingers to handle or feel
• Walking, reaching with hands and arms, stooping and crouching, lifting and carrying of up to 50-75 pounds

Responsibilities

• Reviews, schedules, trains, and monitors the work of branch personnel: allocates resources to meet operational needs within the department; reviews and approves, denies, or modifies department recommendations from subordinates.
• Monitors branch operating results relative to established objectives and ensures appropriate steps are taken to correct unsatisfactory conditions.
• Performs account servicing and account opening for members/prospective members of the Credit Union. Guides employees on proper procedures and policies for account servicing and account opening. Stays abreast on Credit Union changes regarding procedures and policies and relays urgent changes to branch staff.
• Underwrites consumer loans up to the amount assigned per Credit Union policy; reviews and approves underwriting decisions of subordinate personnel.
• Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
• Represents the branch as appropriate in its relationships with members, sponsor organizations(s), suppliers, other financial institutions and similar groups.
• Monitors all branch activities to ensure they are in compliance with established Credit Union policies and procedures.
• Performs other job related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED