Assistant Branch Manager

All In Credit Union•Dothan, AL

About The Position

We’re seeking an Assistant Branch Manager to help lead operations at one of our medium-sized branches, ensuring exceptional service, operational excellence, and branch growth. As an Assistant Branch Manager, you’ll be a driving force in aligning our branch with organizational goals while fostering an environment that reflects our SPARKLE values.

Requirements

Three years of similar or related experience.
A proactive approach to member engagement, aligned with our values of Smiling, Passionate, Accountable, Resilient, Kind, Listener, and Empathetic.

Responsibilities

Schedules and monitors daily activities of branch employees.
Hire, train, direct, and evaluate employee performance within the department; recommends promotions, transfers and salary adjustments; identifies performance problems and acts to correct, including termination.
Monitors department activities for compliance with established policy and regulations. Takes action to resolve any out-of-compliance issues.
Orders daily cash requirements for the Credit Union.
Manages vault cash and negotiable instrument supplies to include, share checks and gift cards.
Underwrites consumer loans up to the amount assigned per Credit Union policy; reviews and approves underwriting decisions of subordinate personnel.
Perform branch monthly, quarterly, and unscheduled audits as well as preparing reports.
Welcomes members and provides complex information, support, dispute resolution and service pertinent to select Credit Union products or services.
Cross sells Credit Union products and services.
Receives, processes, and authenticates member financial transactions, including but not limited to: deposits, withdrawals, loan payments, credit card cash advances, account transfers, bond cashing, wires and western unions; sells gift cards and Credit Union share checks.
Accurately posts, images, and records listed transactions while properly routing and maintaining required member records.