Assistant Branch Manager

Fidelity BankOverland Park, KS
2d

About The Position

As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions, and legacy of service. You’ll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let’s talk. The candidate for this position will be responsible for:

Requirements

  • Excellent interpersonal, written, and verbal communication skills
  • Strong sales and service skills
  • A minimum of two years of supervisory experience
  • A minimum of two years of banking or financial services experience
  • A minimum of one year sales experience

Responsibilities

  • Ensuring delivery of superior customer service by all branch staff
  • Leading team to deepen customer relationships through value-add recommendations
  • Driving adoption of digital banking services through education and customer interaction
  • Ensuring operational and regulatory compliance of the branch
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