Assistant Branch Manager

Airgas

22d • $50,000 - $60,000

About The Position

The Assistant Branch Manager provides day to day support to the Branch Manager with the critical issues of branch operation and profitability, including sales, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, building and vehicles, community relations, accounts receivable and resolution of personnel issues. Directly supervises two or more employees in the day-to-day operations of the retail store including compliance, retail sales, warehousing and distribution. Supports both the scheduling and performance management efforts for retail store personnel. Participates in the execution of marketing plans to support the penetration of key market segments in collaboration with our Sales and Operations teams and outside vendors. Assists with sales promotional activities, merchandising and displays. Collaborates with outside sales to ensure order accuracy and properly scheduled customer deliveries. Assists with managing the branch inventory, daily hard goods inventory cycle counts and maintain showroom and warehouse appearance. Assists with managing all hard goods receiving and all dynamic deployment (hard goods inter-branch orders) for completion in a timely manner. Participates in the annual/bi-annual physical hard goods inventory audits. Helps monitor SAP reports daily such as open order/delivery reports, billing and delivery block reports and open Purchase Order (PO) reports. Responsible for Daily Cash Reconciliation (DCR). Ensures daily completion and that all errors are addressed and bank deposits are initiated. Works with our hardware vendors to schedule and hold monthly vendor product training sessions. Oversees retail employee training in procedural areas such as following all Airgas Operating Standards and safety regulations. Works in partnership with corporate accounts receivable to manage branch credits and collections. Other duties as assigned.

Requirements

• High School Diploma or GED.
• Minimum of three (3) years of experience in an industrial retail, inside sales, customer service and/or inventory control related position.
• One (1) year of prior supervisory and/or demonstrated leadership experience.
• Leadership skills; Identifies requirements; allocates, and effectively uses information, personnel, time, and other resources necessary for goal accomplishment; establishes appropriate courses of action for self and/or others to accomplish specific goals; develops evaluation criteria and tracking systems for monitoring goal progress and accomplishment; and specifies objectives, schedules, and priorities.
• Math skills; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percentages.
• Must be customer service oriented and able to interact in a professional, respectful and courteous manner.
• Strong interpersonal skills with the ability to deal effectively with others in both favorable and unfavorable situations regardless of status of position. Accepts cultural diversity and establishes effective working relationships.
• Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a cross-functional team environment across the organization knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• Self-starter; self-motivated; well organized; ability to work independently and as part of a team.
• Detail oriented with the ability to complete handwritten compliance documentation neatly and accurately.
• Demonstrated planning skills.
• Takes ownership and creates solutions and enjoys working “hands-on” in a high-volume, fast-paced work environment.
• Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook).
• Ability to routinely lift 25 – 40 lbs. and occasionally lift 40 – 60 lbs.
• Requires frequent use of computer and telephone.

Nice To Haves

• Advanced degree preferred.
• SAP experience preferred.

Responsibilities

• Provides day to day support to the Branch Manager with the critical issues of branch operation and profitability, including sales, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, building and vehicles, community relations, accounts receivable and resolution of personnel issues.
• Directly supervises two or more employees in the day-to-day operations of the retail store including compliance, retail sales, warehousing and distribution.
• Supports both the scheduling and performance management efforts for retail store personnel.
• Participates in the execution of marketing plans to support the penetration of key market segments in collaboration with our Sales and Operations teams and outside vendors.
• Assists with sales promotional activities, merchandising and displays.
• Collaborates with outside sales to ensure order accuracy and properly scheduled customer deliveries.
• Assists with managing the branch inventory, daily hard goods inventory cycle counts and maintain showroom and warehouse appearance.
• Assists with managing all hard goods receiving and all dynamic deployment (hard goods inter-branch orders) for completion in a timely manner.
• Participates in the annual/bi-annual physical hard goods inventory audits.
• Helps monitor SAP reports daily such as open order/delivery reports, billing and delivery block reports and open Purchase Order (PO) reports.
• Responsible for Daily Cash Reconciliation (DCR). Ensures daily completion and that all errors are addressed and bank deposits are initiated.
• Works with our hardware vendors to schedule and hold monthly vendor product training sessions.
• Oversees retail employee training in procedural areas such as following all Airgas Operating Standards and safety regulations.
• Works in partnership with corporate accounts receivable to manage branch credits and collections.
• Other duties as assigned.

Benefits

• comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees