Assistant Branch Manager (59461)

Morales Group • Indianapolis, IN

22d

About The Position

The Assistant Branch Manager – Recruiting plays a critical role in supporting branch operations with a primary focus on recruitment execution, client communication, and fulfillment performance. This role partners closely with the Branch Manager to implement recruitment strategies, drive order fulfillment, support client relationships, and lead day-to-day recruiting activities within the branch. Serving as a key liaison between recruiters, clients, account managers, and onsite teams, the Assistant Branch Manager helps ensure a strong candidate experience, high-quality placements, compliance, and consistent service delivery. This role supports team performance, operational efficiency, and culture while living out Morales Group’s Mission and Core Values daily.

Requirements

• Strong organizational, planning, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced, high-volume environment
• Excellent written and verbal communication skills
• Detail-oriented with strong follow-through
• Proficiency in ATS platforms and MS Office (Word, Excel, PowerPoint, Outlook)
• Minimum of two (2) years of recruitment or staffing experience preferred
• High School Diploma or GED preferred
• Live out our mission and core values daily.

Nice To Haves

• Prior experience in a high-volume staffing or recruitment environment strongly preferred
• Leadership or team lead experience a plus
• Bilingual in Spanish is a plus but not required.

Responsibilities

• Support execution of branch recruitment strategies to achieve timely and compliant order fulfillment
• Assist in managing the full recruitment lifecycle including sourcing, screening, placement, onboarding, and follow-up
• Coordinate job postings and sourcing efforts across platforms including ATS, Indeed searches, job fairs, community partnerships, and social media initiatives
• Support staffing recruitment initiatives focused on barrier elimination and improved candidate experience
• Track uncontacted leads and assist in driving candidate pipelines to meet branch demand
• Ensure accurate documentation of candidate, employee, and client activity within the ATS
• Serve as a point of contact for recruitment-related communication between clients, account managers, onsite managers, and recruiting teams
• Support client meetings, check-ins, onboarding of new clients, and documentation of client activity
• Assist with addressing client concerns related to fulfillment, candidate quality, speed-to-hire, and service delivery
• Help facilitate cadenced client meetings focused on process improvement, resume review, and candidate submission flow
• Collaborate with Branch Manager to identify fulfillment barriers and implement solution-driven initiatives
• Support day-to-day leadership of recruiters and administrative teammates
• Assist with coaching recruiters on sourcing methodologies, activity expectations, and fulfillment best practices
• Participate in 1:1s, team meetings, and execution of EOS L10 action items
• Monitor recruitment KPIs and performance metrics, escalating risks or trends as needed
• Support retention efforts by proactively addressing teammate concerns and escalating when appropriate
• Ensure recruiting and placement activities align with company policies, client requirements, and applicable regulations
• Assist with internal audits related to client screening, documentation, and compliance
• Support safety initiatives, onboarding accuracy, and correct communication of teammate benefits
• Maintain high standards of confidentiality and ethical conduct
• Partner cross-functionally with Operations, Account Management, Payroll, Safety, and Sales teams
• Escalate ideas, concerns, and opportunities related to open orders, recruitment tactics, and internal processes
• Support continuous improvement initiatives related to speed-to-hire, candidate experience, and fulfillment accuracy
• Participate in training, professional development, and community engagement initiatives

Benefits

• Competitive health insurance (medical, dental, vision, life)
• Short- and long-term disability insurance
• Paid baby bonding time
• Paid Volunteer Time Off (VTO)
• 401(k) retirement plan
• Generous PTO policy
• Professional development opportunities including, tuition reimbursement, and leadership workshops
• Passport Program for team engagement and culture-building

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees