Assistant Branch Manager
About The Position
The Assistant Branch Manager supports the Branch Manager in a wide range of customer service and sales activities, as well as lending operations to drive branch growth. This role involves mentoring, developing, and supervising branch staff, while actively participating in achieving sales and service goals. The Assistant Branch Manager also focuses on strengthening customer relationships through outbound calls and customer profiling and takes on a management role int he Branch Manager's absence.
Requirements
- Minimum 3 years of sales and service experience in banking/financial services
- Supervisory experience
- Knowledge of Consumer and Small Business Lending Operations, Teller and CSR funtions, bank products and services
- Active NMLS registration
- Excellent interpersonal communication skills
- Proficient in Microsofit Office programs
Nice To Haves
- Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services.
- Background in financial operating policies and procedures, banking regulations (state and federal), employee development, and public relations.
Responsibilities
- Assist the Branch Manager with overal branch operations
- Operate a Teller window during peak times or staffing shortages
- Compile monthly reports on Teller Transactions and Over/Short reports
- Conduct interviews and complete loan applications for consumer and small business loans
- Stay updated on training and regulations related to lending, depositis, and branch operations
- Generate new relationships and accounts, actively cross-selling bank products and services
- Update and monitor sales activities using 360 View
- Maintain and enforce security policies and procedures
- Help acheive branch sales, deposit, and loan growth targets
- Motivate, train, and coach employees to meet branch goals
- Assist with work schedules, performance reviews, and disciplinary actions
- Represent the financial institution in community activities and business development
- Ensure compliance with NMLS registration and renewal requirements, including fingerprinting and background checks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
