Assistant Branch Manager - Dixie Highway

Stock Yards Bank & TrustLouisville, KY
1d

About The Position

Assists customers with a wide variety of retail banking needs. Provides back-up and support to Office Manager.

Requirements

  • High School Diploma or GED Equivalent required – BS/BA business related field preferred
  • Graduate of Management Training Program or 2+ years of banking experience
  • Banking knowledge beneficial, computer skills (Microsoft Office, Excel, Word)
  • Organizational skills
  • Ability to adapt to a changing environment.
  • Excellent communication skills, both written and verbal
  • Ability to function independently in a multi-task environment, as well as part of a team
  • Professional appearance and demeanor

Responsibilities

  • Retain and expand current customer relationships
  • Open new accounts, perform account maintenance, process and close loans
  • Consultative Selling - Engage existing clients and prospects to uncover needs and offer solutions
  • Perform Service Associate duties including, but not limited to, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture
  • Assist with team building & motivation – Track results vs. goals, conduct weekly team meetings and coach employees
  • Supervise staff on a limited basis to support Office Manager – Assist with interviews, performance appraisals, employee development, disciplinary actions and scheduling
  • Lead, exemplify and coach to 212º commitment to service
  • Responsible for customer relations including complaints and inquiries
  • Responsible for office operational processes
  • Maintain up to date with changes in bank operational policies and procedures while making recommendations to improve efficiency
  • Represent the bank at community functions
  • Other functions as required
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