Assistant Branch Manager

Ritchie Bros. Auctioneers-posted 8 months ago
$70 - $75/Yr
Full-time • Mid Level
Phoenix, AZ
Administrative and Support Services
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IAA is seeking an Assistant Branch Manager to join our team in Phoenix, AZ. The Assistant Branch Manager controls driving the overall financial performance and operations for assigned a small to large size auction branch. The position is responsible for ensuring the branch meets or exceeds its planned profitability, sales and customer service levels. The Branch Manager interacts with all levels of staff within IAA and is responsible for maintaining an engaged, safe and positive work environment by managing and mentoring local staff.

  • Responsible for overall performance and operation of assigned auction branch locations; managing planning process
  • Monitor and maintain current branch/service center positions
  • Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
  • Develop and implement new methods of internal procedures to improve efficiencies
  • Ensure that branch/service center meets or exceeds its planned profitability sales and customer service levels
  • Successfully market the branch/service center within the approved expense budget
  • Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance management where required
  • Support and handle all personnel issues, to include hiring and terminating of employees
  • Develop business and branch growth
  • Update the area/regional manager regarding profit and loss operating results of the branch
  • Responsible for the overall safety and security of all branch personnel and company assets
  • Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures
  • Consciously create a workplace culture that is consistent with the overall organizations and that emphasizes the identified mission, vision, guiding principles, and values of the organization
  • Solid P&L and budget experience
  • Strong operations background
  • Excellent customer relations skills and ability to manage several levels of employees
  • Demonstrated ability to lead and develop a department and department staff members
  • Proficient in MSOffice Suite; Excel, Word, Outlook and PowerPoint
  • Outstanding interpersonal relationship building and employee coaching and development skills
  • Evidence of the ability to practice a high level of confidentiality
  • General knowledge of various employment laws and practices and employee relations
  • Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices
  • Drive license required
  • Up to 20% travel requirements
  • Experience or knowledge of insurance, automobile or parts industries and general mechanical knowledge of makes and models of vehicles preferred
  • Health insurance
  • 401K
  • STD/LTD
  • Life Insurance/AD&D
  • Paid holidays
  • Vacations
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