Assistant Branch Manager

Restaurant Depot • Troy, MI

391d • $60,000 - $60,000

About The Position

The Assistant Branch Manager is responsible for ensuring the efficient operation of the branch, focusing on customer satisfaction and profitability. This role involves managing personnel issues, maintaining company standards, and providing excellent customer service. The Assistant Branch Manager will develop strong business relationships with customers, ensure compliance with policies, and oversee various operational aspects of the branch.

Requirements

• Bachelor's degree (preferred but not required).
• Minimum 4 years management experience in food service or grocery distribution.
• Background in P&L, inventory control, merchandising, hiring/training staff, cash control, and security/loss prevention.
• Strong leadership skills capable of running a high volume warehouse operation.
• Excellent communication, organizational, and people management skills.
• Strong customer service orientation and commitment to company values.

Responsibilities

• Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit.
• Manage personnel issues and supervision.
• Maintain a positive company image by providing courteous, friendly, and efficient customer service.
• Ensure compliance with established policies and procedures including safety, personnel, security, pest control, and shrink control.
• Review financial and operational reports and take necessary actions based on report results.
• Direct subordinates to ensure timely and accurate management of all warehouse operations.
• Define service standards and operational mission of the branch, communicate it to employees, and monitor activities to meet branch goals.
• Maximize sales opportunities by ensuring high levels of customer service and proper scheduling of the workforce.
• Manage selection, annual performance appraisals, and professional development of all Management level personnel.
• Directly supervise and manage department managers.
• Coach managers on employee relation issues such as new hires, transfers, promotions, demotions, and disciplinary actions.
• Maintain communication with Corporate Offices to ensure compliance with company policies and state and federal laws.
• Review inventory regularly to ensure accuracy and availability of products.
• Complete and process necessary reports and paperwork accurately and timely.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED