Assistant Branch Manager

Tri Counties Bank-posted 4 months ago
Full-time • Mid Level
Hayfork, CA
Credit Intermediation and Related Activities
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The Assistant Branch Manager supports the Branch Manager in attaining branch goals and maintaining a service environment by identifying financial solutions. The Assistant Branch Manager assumes responsibilities of the branch in the absence of the Branch Manager.

  • Conducts daily team huddles at the beginning and end of each day in the absence of the Branch Manager or as directed by the Branch Manager.
  • Meets performance goals as assigned.
  • Proactively plans and implements activities that promote referrals to the platform sales team by providing financial solutions and referral coaching and feedback sessions with referral team members.
  • Manages all functions related to branch operations and teller functions.
  • Keeps Branch Manager informed of key issues or problems at all times.
  • Ensures branch staff provides prompt, efficient and friendly service to customers ensuring that customer transactions are handled timely and accurately according to guidelines.
  • Ensures branch follows all operating and compliance guidelines including adhering to the Operational Loss policy.
  • Ensures branch successfully passes annual reviews and audits.
  • Administers HR policies and procedures at the direction of the Branch Manager, including hiring, terminating, evaluating, recommending salary increases and counseling or disciplining branch personnel.
  • Ensures assigned staff scheduling meets customer demands.
  • Manages branch within FTE guidelines and ensures FTE is properly allocated according to customer visitation patterns.
  • Operates within assigned budget guidelines and expense controls.
  • Performs branch duties when necessary to ensure prompt, efficient service to customers.
  • Maintains a current understanding of Bank procedures and policies.
  • Maintains a current understanding of and complies with regulations including but not limited to Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, CIP, Reg DD/Truth in Savings, Expedited Funds Availability Act, and Gramm-Leach-Bliley Act.
  • Performs other work-related duties as assigned.
  • High school diploma or GED required, undergraduate degree preferred.
  • Ability to lead and direct others.
  • Appropriate management experience required.
  • Excellent written and verbal communication skills.
  • Above average working knowledge of Bank products and teller operations systems.
  • Ability to utilize personal computers and Windows driven programs.
  • Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws.
  • $1000 sign-on bonus opportunity.
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