Assistant Branch Manager- Overland

Banner Bank-posted about 1 year ago
$46,426 - $66,726/Yr
Full-time • Mid Level
Boise, ID
1,001-5,000 employees
Credit Intermediation and Related Activities
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As an Assistant Branch Manager at Banner Bank, you will lead the day-to-day operations of the branch, supervising and coaching Teller staff while supporting the Branch Manager in fostering a sales performance culture. Your role will involve assisting clients in achieving their financial goals by actively referring bank products and services, and acting in full management capacity in the absence of the Branch Manager.

  • Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments.
  • Act as a leader in sales, operations, and client service, managing the operations of the branch along with training, mentoring, and coaching the teller team.
  • Assist with operational tasks and ensure they are completed on time, adhering to policy and procedures to minimize risk and achieve satisfactory internal audit results.
  • Engage with clients to understand their current and future financial needs, using the Banner Way process and tools.
  • Present tailored solutions that meet the client's specific financial needs and refer clients to other lines of business as appropriate.
  • Answer questions and resolve technical problems on client accounts.
  • Develop and maintain in-depth knowledge of all operational processes and requirements, ensuring compliance with standards.
  • Ensure staff follows policies, procedures, security requirements, and government regulations.
  • H.S. Diploma or equivalent required
  • 4 or more years of retail banking experience required
  • 0 to 2 years of experience in a supervisory/management role leading a project, process or team required
  • Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems
  • Thorough knowledge of all retail products and services
  • Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending
  • Proven client service, interpersonal, and relationship building skills
  • Effective verbal and written communication skills; proper phone and email etiquette required
  • Effective selling, cross selling and referral skills
  • Strong mathematical, problem solving, and negotiation skills
  • Ability to analyze client credit data and other related financial information
  • Experience in a financial sales representative-oriented role
  • NMLS registration preferred
  • 1+ years of leadership or supervisory experience required
  • Targeted starting hourly range (based on experience): $22.32-$32.08/hr
  • Annual incentive potential
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement
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