Assistant Branch Manager - McKinney Heritage, Texas

SouthState Bank

94d

About The Position

The Assistant Branch Manager (ABM) is a key member of a branch team that is responsible for, but not limited to, assisting the Branch Manager in the overall management of the branch. The ABM supports efforts to maximize revenue, sales, customer satisfaction, minimize operational losses, ensures compliance of operational and security procedures, deepens existing relationships, and minimize customer attrition. It is also the responsibility of the Assistant Branch Manager to support the administration and coordination of the sales and service activities, promotional campaigns, and product initiatives of their assigned branch.

Requirements

• High School Diploma or equivalent, BA degree and/or 2 years in Banking.
• Minimum of 3 years’ experience as Customer Service/Sales/Branch Manager.
• Strong organizational skills.
• Previous supervisory experience.
• Strong PC skills.
• Ability to analyze and solve problems.
• Excellent leadership and communication skills.
• Planning and organizational skills.
• Good decision-making skills.
• Excellent writing skills.
• Training and oral presentation skills.
• Customer service orientation.
• Initiative and excellent interpersonal skills.
• Ability to read, write, speak, and understand English.

Responsibilities

• Assists the Branch Manager in leading the branch to achieve sales goals to include outbound calling, sales meetings, and coaching.
• Supervises designated staff members in their daily performance of assigned tasks, which impacts decisions on personnel regarding employment, performance ratings, promotions, salary, transfers, and termination.
• Serves customers quickly, accurately, efficiently, and confidentially according to the South State Bank Gold Service Standards.
• Performs all functions of SR FSR.
• Opens new deposit accounts and understands the financial services offered by the bank.
• Processes all loan applications (within lending authority) and paperwork, extending credit to qualified individuals and businesses through our various installments, commercial, and real estate products.
• Assists in the collection of delinquent loans.
• Manages loan and deposit exceptions within the expectation of South State Bank both individually and for the branch.
• Responsible for the branch’s security procedures and understands the function and operations of the security devices.
• Provides leadership in all areas by setting an example for the staff to follow.
• Resolves customer problems and complaints with courtesy and discretion, explaining policies and procedures as necessary.
• Ensures an adequate supply of money is available for daily bank transactions.
• Understands and complies with branch audit procedures and conducts self-audits using the Branch Internal Control Review on a quarterly basis.
• Maintains a strong understanding of customer facing technology with the ability to discuss with and enroll customers in self-service options.

Benefits

• Equal Opportunity Employer, including disabled/veterans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED