Assistant Branch Manager II- Rehoboth Beach, DE

WSFS Bank • Rehoboth Beach, DE

1d

About The Position

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Assistant Branch Manager will partner with the Retail Office Manager in directing activities within the branch to accomplish sales and service objectives in order to enhance customer relationships and attract new customer while maintaining the current customer base. This role will be responsible for personally serving customers in addition to performing regular management duties such as monthly coaching sessions, directing business development activities, overseeing branch operations, and scheduling, among other office duties. The incumbent will provide a high level of customer service and foster an environment of engagement amongst the branch Associates. In addition, this role will be responsible for partnering with various branch departments, such as WSFS Mortgage, WSFS Wealth, Commercial Lending, and other areas to further strengthen and grow customer relationships. The incumbent must be flexible with scheduling. The schedule is a 40 hour work week including 2-3 Saturdays a month. This schedule can change at any time based on business needs.

Requirements

• Must have a Bachelor’s degree or equivalent experience in retail banking.
• Must have minimum of 3 years of management or supervisory experience in a retail banking environment.
• Must have previous consultative sales experience.
• Previous experience in branch operations, including procedures, policies, control, and regulations is required.
• Must have a strong knowledge of deposit and retail loan products; familiarity with business lending products.
• Must have knowledge of financial fundamentals, including computation of interest and monthly payments.
• Must possess a strong knowledge of teller operations and processing.
• Strong verbal and written communication skills and presentation skills are required.
• Must be proficient in basic computer skills.

Responsibilities

• Directing activities within the branch to accomplish sales and service objectives
• Enhancing customer relationships and attract new customer while maintaining the current customer base
• Personally serving customers
• Performing regular management duties such as monthly coaching sessions, directing business development activities, overseeing branch operations, and scheduling, among other office duties
• Provide a high level of customer service and foster an environment of engagement amongst the branch Associates
• Partnering with various branch departments, such as WSFS Mortgage, WSFS Wealth, Commercial Lending, and other areas to further strengthen and grow customer relationships

Benefits

• WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs.
• Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level