Assistant Branch Manager I

Bank Five NineOconomowoc, WI
5h

About The Position

As an Assistant Branch Manager, you will acquire new and cultivate long-term business and consumer relationships, manage banker performance and development, and refer customers to other business partners within Bank Five Nine. The Assistant Branch Manager is a role model for our employees and customers and consistently reflects the Bank Five Nine brand.

Requirements

  • Bachelor’s degree or equivalent work experience
  • Minimum of one year of experience in a retail banking environment
  • Advanced proficiency with Word and Excel
  • Possesses an NMLS ID or meets the NMLS licensing requirements.

Nice To Haves

  • Thorough knowledge of the bank's products and services
  • Thorough knowledge of bank regulations and policies
  • Wisconsin life license

Responsibilities

  • Actively coaches staff and ensures the transfer of learning necessary for employee development and engagement.
  • Leads by example and helps to create a positive and inclusive environment.
  • Assists in resolving customer issues in a tactful, effective manner and explains Bank Five Nine policies.
  • Ensures the staff delivers distinctive customer service.
  • Works to resolve internal and external customer issues promptly and courteously.
  • Ensures compliance with all banking laws and regulations.
  • Partners with branch management team to ensure achievement of branch goals
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