Assistant Branch Manager I- Vestal

Empower Federal Credit Union•Vestal, NY

18h•$61,885 - $77,650

About The Position

The Assistant Branch Manager works alongside the Branch Manager to oversee the daily operations of the branch. This role includes managing branch staff, ensuring operational efficiency, and supporting the delivery of excellent member service. The Assistant Branch Manager is also responsible for helping foster a collaborative team environment, maintaining compliance with policies and procedures, and assisting in achieving branch goals.

Requirements

3 to 5 years of related experience in managing or leading large teams. Experience in a financial institution or similar customer-facing environment is preferred.
The candidate must be able to obtain or already possess NMLS certification in accordance with the S.A.F.E. Act of 2008.
A two-year college degree or completion of a specialized course of study at a business or trade school, or equivalent practical work experience.
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Ability to manage and maintain a high level of education and training for branch staff.
Must possess excellent verbal and written communication skills and the ability to conduct employee training.
Proficiency with spreadsheets, word processing software, and general office equipment.
Strong decision-making and problem-solving skills.
Ability to plan, organize, and manage multiple tasks effectively.
Skilled in developing team strengths through coaching and mentoring.
Ability to manage tasks and develop plans within time and resource constraints.
Strong interpersonal skills with a focus on creating a positive and collaborative work environment.

Nice To Haves

Preferred proficiency in training, mentoring, collaboration, and employee development.
Analytical mindset to identify opportunities for enhancing employee experiences.