Assistant Branch Manager I

About the position

Come join a bank you can be proud to represent, and enjoy fantastic, comprehensive benefits. Our Assistant Branch Manager supports the Branch Manager in attaining branch goals and maintaining a service environment by identifying financial solutions. The Assistant Branch Manager assumes responsibilities of the branch in the absence of the Branch Manager. The hiring range for this opportunity is $22.00 to $25.00 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

Responsibilities

• Conducts daily team huddles at the beginning and end of each day in the absence of the Branch Manager or as directed by the Branch Manager.
• Meets performance goals as assigned.
• Proactively plans and implements activities that promote referrals to the platform sales team by providing financial solutions and referral coaching and feedback sessions with referral team members.
• Manages all functions related to branch operations and teller functions.
• Keeps Branch Manager informed of key issues or problems at all times.
• Ensures branch staff provides prompt, efficient and friendly service to customers ensuring that customer transactions are handled timely and accurately according to guidelines.
• Ensures branch follows all operating and compliance guidelines including adhering to the Operational Loss policy.
• Ensures branch successfully passes annual reviews and audits.
• Administers HR policies and procedures at the direction of the Branch Manager, including hiring, terminating, evaluating, recommending salary increases and counseling or disciplining branch personnel.
• Ensures assigned staff scheduling meets customer demands.
• Manages branch within FTE guidelines and ensures FTE is properly allocated according to customer visitation patterns.
• Operates within assigned budget guidelines and expense controls.
• Performs branch duties when necessary to ensure prompt, efficient service to customers.
• Maintains a current understanding of Bank procedures and policies.
• Maintains a current understanding of and complies with regulations that include but are not limited to Bank Secrecy Act, USA Patriot Act, suspicious activity reporting, CIP, Reg DD/Truth in Savings, Expedited Funds Availability Act, Financial Elder Abuse Reporting, Gramm-Leach-Bliley Act, and any other applicable regulations that may be specific to your job duties.
• Performs other work-related duties as assigned.

Requirements

• High school diploma or GED required, undergraduate degree preferred.
• Ability to lead and direct others.
• Appropriate management experience required.
• Excellent written and verbal communication skills.
• Above average working knowledge of Bank products and teller operations systems.
• Ability to utilize personal computers and Windows driven programs.
• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws.