Assistant Branch Manager I Vancleave 4964

Keesler Federal Credit Union-posted 4 months ago
Full-time • Entry Level
Vancleave, MS
Credit Intermediation and Related Activities
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JOIN THE KEESLER FEDERAL CREDIT UNION TEAM! Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include: Medical, dental, and vision insurance, Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses, Employee and Dependent Life Insurance, 401(k) Retirement Plan with 100% match on the first 5% contributed by you, Paid Leave, Tuition Reimbursement and Competitive Scholarships, Short Term & Long Term Disability Benefits. WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS. SPECIAL NOTE: Travel is required during training. Training will be conducted in Gulfport, MS. Additional details will be discussed during interview.

  • Responsible for the efficient and effective management of the loan lobby operations of a Level 1 or 2 branch.
  • Provide coaching input to loan lobby staff on the delivery of service and product sales efforts.
  • Coordinate and work in concert with the Branch Manager in the overall operation of the branch.
  • Resolve member complaints within the scope and authority of the position.
  • Oversee all activities of a branch in the absence of the Branch Manager.
  • Supervise branch operations and staff in absence of Branch Manager, including coaching, counseling, and disciplining team members.
  • Ensure that staff members conduct business in accordance with 'The Sales and Service Standard'.
  • Supervise, mentor, and coach the lobby staff in their duties.
  • Develop work schedules, assign duties, and approve or deny leave requests.
  • Support branch operations by evaluating and providing insight on member requests.
  • Utilize the CRM to create, monitor, and manage Sales and Referrals for consumer & business accounts.
  • Assist the Branch Manager in audits as required by internal controls.
  • Provide member service in a professional, friendly manner and coach staff members in the sale of KFCU services and products.
  • Make recommendations for revisions or alternatives to branch operations procedures or policies.
  • Assist Branch Manager in attending Community Functions and building SEG relationships within the community.
  • Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Red Flag Program, Fair Lending, and Office of Foreign Assets Control (OFAC).
  • Create new membership accounts and process required documentation for all types of consumer & business deposit accounts.
  • Lead, coach, and manage the functions of the Branch Sales staff.
  • Prepare service and sales plans and communicate plans and goals with staff.
  • A two-year college degree or equivalent or completion of a specialized course of study at a business or trade school or completion of a specialized and extensive in-house training or apprenticeship program.
  • One year to three years of similar or related experience in a financial institution required.
  • Proven knowledge of credit union branch policies and procedures.
  • Satisfactory completion of any required management/supervisory training.
  • Excellent communication skills and the ability to motivate staff in sales.
  • Extensive use of personal PC required. Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail.
  • Must be able to navigate the internet to search for data and complete online forms.
  • Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media.
  • Proficient with Home Banking and Bill Paying Services.
  • Experience in a supervisory role within a financial institution.
  • Knowledge of CRM systems and their application in sales and service.
  • Medical, dental, and vision insurance
  • Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
  • Employee and Dependent Life Insurance
  • 401(k) Retirement Plan with 100% match on the first 5% contributed by you
  • Paid Leave
  • Tuition Reimbursement and Competitive Scholarships
  • Short Term & Long Term Disability Benefits
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