Assistant Branch Leader - Hialeah

About the position

The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and production behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

Responsibilities

• Assist the Market Leader in ensuring the branch meets and exceeds day to day established sales and revenue goals and credit quality standards through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short-term and long-term sales goals.
• Direct and coordinate the day to day activities of a Branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance requirements, and 100% client satisfaction.
• Ensure that branch operation functions are managed accurately and timely. Maintain branches operational integrity.
• Manage service levels against customer expectations.
• Ensure day to day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; To include retail assessments, security assessments and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc. in order to assist in reducing turnover.
• Work with Market Leaders within the business community and civic organizations to generate new business.
• Adhere to and comply with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adhere to Bank policies and procedures and complete required training.
• Identify and report suspicious activity.

Requirements

• HS Diploma or GED required
• 3-5 Years progressive banking (branch) experience with demonstrated leadership capabilities required
• Strong branch operations and sales experience preferred

Nice-to-haves

• Associate's Degree preferred
• Bachelor's Degree preferred

Benefits

• Competitive benefits plan
• Tuition reimbursement
• Career coaching
• Courses and training through GO FOR MORE Academy
• Mentoring opportunities through iCARE program
• Hybrid work environment
• Remote work environment for designated positions