Assistant Boutique Director - Clearfork, TX

Chanel • Fort Worth, TX

2d • $34 - $36 • Onsite

About The Position

Be a critical part of our expanding Fragrance & Beauty (F&B) community at CHANEL – “the ultimate House of Luxury.” You will play a leading role in our F&B Boutique by driving exceptional client experience through leadership, operational excellence and coaching while demonstrating a passion and curiosity for beauty.

Requirements

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Passion for the House of CHANEL , its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL
• Bachelor’s degree preferred; High School diploma
• 3+ years of related leadership sales experience in a retail luxury environment and/or operational role preferred
• Strong organizational and communication skills
• Detail oriented and operationally savvy
• Ability to coach and lead
• Ability to handle multiple tasks and meet tight deadlines concurrently
• Must have flexible schedule with the ability to work late nights, weekends, and some holidays
• Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Nice To Haves

• Foreign language skills are preferred but not

Responsibilities

• People Leadership & Development Key partner to Boutique Director, help to develop and lead team in conjunction with Boutique Director.
• Assume oversight of the boutique in the Director’s absence
• Successfully lead the team on the sales floor and support in floor coverage by demonstrating and providing superior service to every client, every day
• Foster a positive working environment that encourages diversity, mutual respect and team collaboration and is free of discrimination and harassment
• Leverage fluency in product, service and artistry skills to coach and support the team, elevating their skills and expertise to deliver an exceptional client experience
• Manage time, establish priorities and delegate effectively in support of Boutique Director. Time spent should be 60% on the Sales Floor and 40% on Back of House operations
• Responsible for all operations of the sales floor including stock/re-stocking needs, areas of pride, etc
• Execute all operational responsibilities to ensure effectiveness and efficiencies across the board
• Operations lead for MMS system, communicating inventory and supply needs to Boutique Director, receiving, and checking in inventory, shipping, and receiving and damages, etc.
• Establish and maintain an organized and controlled stock storage system
• Point person on all Standard Operating Procedures; uphold team to all standards and educate as needed
• Establish relationships with key corporate partners for ongoing operational support and day to day needs
• Key part in annual inventory reporting with partnership from the store team
• Assist Boutique Director in all event planning, coordination, orchestration, and execution
• Assist with creating a culture of service; provide a unique and memorable in store and after sales experience to every client, every day and at every point of sale
• Foster a culture of building relationships and personalizing client experiences
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
• Co-ownership of all brand image, hygiene standards and visual merchandising requirements
• Attend seasonal seminars hosted by Education Executives and corporate meetings

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork , and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parkin g

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees