Assistant Banking Center Manager

BayFirst Financial Corp.•Sarasota, FL

38d

About The Position

BayFirst National Bank is a full-service community bank dedicated to providing a wide range of high-quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve. Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace. The Assistant Banking Center Manager is responsible for supporting the Branch Manager in daily activities. This includes ensuring the Branch is meeting goals and keeping the branch in compliance with policy, procedures, and branch audit. They partner with Branch Manager to mentor and coach associates to maintain customer service standards and retain and expand personal and business relationships. They also support the Branch Manager with leadership and management of the team, including employee hiring and dismissal procedures, and may perform disciplinary action when needed. The ABCM ensures all client requests, issues, and questions are addressed and resolved expeditiously and correctly.

Requirements

High school diploma or equivalent.
2 + years of previous customer service experience in the banking industry.
2 + years of previous management/supervisory experience.
1 + years of previous business and consumer lending experience.
Excellent verbal, writing, and presentation skills.
Strong analytical and problem-solving skills.
Excellent organizational skills.
Detail-oriented.
Sales-oriented skill set, including, but not limited to, cross-selling, client relationship management, and phone sales efforts.
Manage multiple priorities under time constraints.

Responsibilities

Develops sales strategies.
Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet.
Drives sales teams to build a strong pipeline of prospects and clients for both deposit and loan products.
Partners with Branch Manager in business development efforts, community activities, and branch marketing efforts.
Identifies prospecting opportunities and applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals.
Coaches employees to achieve performance and activity expectations.
Leads the performance management process for direct reports.
Leads the team in deposit and loan sales opportunities.
Trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures.
Exercises sound decision making to identify and mitigate potential risk.