Assistant Bank Manager

SIGNATURE BANK OF ARKANSAS•Rogers, AR

4d•Onsite

About The Position

The position of Assistant Bank Manager supports the Bank Manager in the handling and oversight of retail banking functions. This individual actively performs all paying and receiving functions and may supervise the Retail Bankers. Further, this individual sells/sets up all types of deposit accounts and related services. In the Bank Managers absence, the Assistant Bank Manager provides any needed assistance with coordination of the overall market team. This position requires flexibility in his or her work schedule to ensure adequate retail coverage for the location.

Requirements

High school diploma or general education degree required; additional post-secondary education, training courses, or college degree in finance/business highly desirable
3-5 years banking experience preferred; minimum of 2 years teller experience required
Ability to effectively communicate courteously and professionally in English (both written and oral) with customers and team members.
Ability to handle cash transactions accurately and efficiently.
Ability to project friendly, courteous, and professional image.
Effective listening skills.
Sound reasoning and judgment skills with the ability to problem solve and make proper decisions.
Ability to maintain confidentiality.
Ability to utilize all necessary software applications as well as Microsoft Office
Good interpersonal communication skills to effectively relate to all levels of the bank staff and customers.
Able to sit or stand for an extended period of time
Able to lift up to 50 pounds
Use of fine motor skills

Responsibilities

Exhibit a sense of urgency to provide the finest customer service at all times and in all forms of verbal and written communication
Display leadership by example while actively performing paying and receiving responsibilities.
Handle vault teller responsibilities and assist with the process of ordering/shipping money
Ensure the smooth and timely flow of work
Assist with opening accounts and selling all deposit-related products/services; make referrals for other products to the appropriate Product Specialist
Maintain appropriate cash levels; exercise diligence against potential fraud risks
Maintain compliance with BSA and other regulations and with all bank policies and procedures
Assist with a monthly audit of all cash drawers, vault, and ATM
Work with the Bank Manager on security-related procedures such as testing of alarms and cameras
Handle daily procedures regarding Instant Issue Debit Cards
Assist customers with resolution of issues or complaints
Maintain clean and neat appearance of retail work area
Perform all other tasks requested as they relate to the Bank and its functions.
making sure all daily teller and training related questions are answered
performing overrides
approve and place holds, large checks, wires, and cashiers checks
placing Federal Protection calls when needed