Assistant Bank Manager

The First National Bank & Trust Co.•Newcastle, OK

11d•Onsite

About The Position

The First National Bank & Trust Company is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area. For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank’s mission. At FNBT, we commit to promote the success of our customers and communities, provide high quality financial services and maintain a strong, safe financial institution. We are looking for an Assistant Bank Manager to join our team in Newcastle. The Assistant Bank Manager plays a key role in partnering with the Bank Manager to make a proactive impact on our employees and customers. The Assistant Bank Manager is an hourly in-person position and reports to the Bank Manager.

Requirements

High School diploma or equivalent
Teller or related experience within a bank or credit union
Proven knowledge of banking products and services as well as standard banking procedures and regulations
Must have a current Notary Public or be willing to become one (at the bank’s expense)
Excellent verbal and written communication skills; able to present information professionally and clearly
Careful attention to detail and strong organizational skills
Strong work ethic and high integrity
Must reside in Oklahoma and pass a background and credit check

Responsibilities

Coach employees to effectively identify opportunities with customers
Manage employees’ work schedules, monitor overtime, and assign tasks as needed
Train and supervise employees to ensure operational, sales & service, and professional development
Manage bank location expenses
Ensure employees adhere to all bank policies and procedures
Participate in community events
Model a culture of positive employee morale and ownership
Resolve customer complaints and questions
Responsible for operational excellence and soundness of bank location
Prepare team and location for annual regulatory audits
Partner with communication team to maximize community impact
Guide employees in escalated or difficult workplace situations
Greet customers and facilitate a welcoming and customer-focused environment
Process routine customer transactions as well as assist employees with more complex transactions
Respond to customer needs to create positive solutions.
Generate non-interest income
Grow market share in both deposits and loans