Assistant Bakery Manager - Southlake, TX

Albertsons•Southlake, TX

13d

About The Position

Description Duties and Responsibilities Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast and friendly service. Assist customers with product suggestions, special orders, and food preparation ideas. Engage in suggestive selling and other sales techniques via: Telephone In-store intercom announcements One-on-one customer interactions Answer and respond to incoming calls appropriately; resolve customer complaints and escalate to Store Director as needed. Product Preparation & Quality Possess specific knowledge of duties performed by all department employees; assist with: Preparation, baking, decorating, and displaying products Implement proper and efficient product preparation and packaging techniques. Maintain bakery case cleanliness, visual appeal, and inventory levels. Ensure proper sanitation and cleanliness of bakery area and equipment; maintain a safe work environment. Monitor and maintain correct temperatures during preparation, display, and storage. Operations & Scheduling Assist with scheduling, supervising, training, and assigning duties to department employees. Ensure adequate coverage and service levels through effective scheduling. Assist with planning daily operations and monitor production processes for compliance and profitability. Inventory & Reporting Assist with preparing sales and inventory reports; participate in physical inventory every 4 weeks. Control inventory to ensure adequate quantity, quality, and freshness; maintain levels per division directives. Stock and rotate products; maintain and organize cooler. Understand and execute opening and closing department procedures. Build displays, rotate stock, and discard outdated or spoiled products. Compliance & Standards Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Ensure proper code dating for all products within the department. Follow and maintain department standards. Implement effective promotional and seasonal displays. Receiving & Administrative Duties Perform receiving duties including: Breaking down loads Verifying orders using invoices Inspecting quality and reporting shortages Stocking and rotating products Adhere to product temperature and storage guidelines; follow proper packaging techniques. Process administrative paperwork and maintain accurate department records. Complete and monitor daily log sheets, production charts, sales and labor reports, and other required documentation. Shrink Control & Cost Management Control shrink and manage costs effectively. May attend and participate in sales meetings; communicate sales goals, department performance, and opportunities to team members.

Responsibilities

Maintain customer awareness with fast and friendly service.
Assist customers with product suggestions, special orders, and food preparation ideas.
Engage in suggestive selling and other sales techniques.
Answer and respond to incoming calls and resolve customer complaints.
Assist with preparation, baking, decorating, and displaying products.
Implement proper and efficient product preparation and packaging techniques.
Maintain bakery case cleanliness, visual appeal, and inventory levels.
Ensure proper sanitation and cleanliness of bakery area and equipment.
Monitor and maintain correct temperatures during preparation, display, and storage.
Assist with scheduling, supervising, training, and assigning duties to department employees.
Assist with planning daily operations and monitor production processes for compliance and profitability.
Assist with preparing sales and inventory reports and participate in physical inventory.
Control inventory to ensure adequate quantity, quality, and freshness.
Stock and rotate products and maintain and organize cooler.
Understand and execute opening and closing department procedures.
Build displays, rotate stock, and discard outdated or spoiled products.
Maintain working knowledge of company policies and guidelines.
Ensure proper code dating for all products within the department.
Follow and maintain department standards.
Implement effective promotional and seasonal displays.
Perform receiving duties including breaking down loads, verifying orders, inspecting quality, and reporting shortages.
Adhere to product temperature and storage guidelines and follow proper packaging techniques.
Process administrative paperwork and maintain accurate department records.
Complete and monitor daily log sheets, production charts, sales and labor reports, and other required documentation.
Control shrink and manage costs effectively.
Attend and participate in sales meetings and communicate sales goals, department performance, and opportunities to team members.