Description Duties and Responsibilities Customer Service & Sales Support Maintains an enthusiastic, customer‑focused environment with fast and friendly service. Assists customers with product suggestions, special orders, and food preparation recommendations. Engages in suggestive selling through telephone, in‑store intercom, and one‑on‑one interactions. Answers incoming calls promptly; resolves customer concerns and escalates to the Store Director when appropriate. Product Preparation, Production & Display Demonstrates working knowledge of all department roles, assisting with preparation, baking, decorating, and product displays. Implements efficient product preparation, packaging, and presentation techniques. Maintains bakery case cleanliness, visual appeal, and adequate inventory levels. Ensures all product temperatures are properly maintained during preparation, display, and storage. Builds displays, rotates stock, and removes outdated or spoiled items. Department Operations & Supervision Assists with scheduling, supervising, training, and directing department employees. Helps plan daily department operations, monitoring production processes in alignment with company procedures and profitability goals. Understands and executes opening and closing procedures for the department. May participate in sales meetings and communicate sales goals, performance expectations, and opportunities to the team. Inventory, Stocking & Organization Controls inventory levels to maintain product quantity, quality, and freshness per division directives. Stocks, rotates, and organizes product; maintains a clean and organized cooler environment. Assists with physical inventory conducted every four weeks. Ensures accurate code dating practices throughout the department. Implements effective seasonal and promotional displays. Receiving, Quality Control & Compliance Performs receiving duties, including breaking down loads, verifying invoices, inspecting product quality, reporting shortages, stocking, and rotating product. Follows correct temperature, storage, packaging, and handling procedures to comply with safety and quality standards. Completes all required administrative paperwork and maintains accurate department records. Ensures compliance with labeling regulations, department standards, temperature guidelines, and company policies as outlined in the Albertsons/Tom Thumb Employee Handbook. Safety, Sanitation & Equipment Maintains a clean, sanitized, and safe bakery work area, equipment, and display spaces. Ensures adherence to all workplace safety regulations. Uses department equipment properly and safely. Controls shrink and cost through correct product handling and storage techniques. Reporting & Documentation Accurately completes and monitors required daily logs, Production Charts, sales reports, labor records, and other departmental paperwork. Supports preparation of sales and inventory reports as required.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed