Assistant Service Advisor (Iowa City, IA)

Billion Automotive • Iowa City, IA

4d

About The Position

Billion Automotive is hiring an Assistant Automotive Service Advisor to join our growing team! Competitive compensation depends on experience. ESSENTAIL FUNCTIONS: -Schedule service appointments. -Greet customers and obtain vehicle information. -Write customer vehicle problems accurately and clearly on repair orders. -Refer to service history, inspect the vehicle, and recommend additional needed service. -Advise customer on the care of cars. -Provide complete and accurate written cost estimate for labor and parts. -Checks on the progress of repair throughout the day and inform the customer. -Implement and maintain service marketing program. -Review and close repair orders. -Keep service department forms, menus, and pricing guides up-to-date. -Implement a quality control process to eliminate comebacks. -Other duties as assigned. QUALIFICATIONS: -Prior experience in an automotive dealership strongly preferred -Strong organizational and communication skills -Ability to multi-task in a fast-paced environment -Valid driver's license/acceptable driving record Our full time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work. We are an Equal Opportunity Employer (EOE).

Requirements

• Prior experience in an automotive dealership strongly preferred
• Strong organizational and communication skills
• Ability to multi-task in a fast-paced environment
• Valid driver's license/acceptable driving record

Responsibilities

• Schedule service appointments.
• Greet customers and obtain vehicle information.
• Write customer vehicle problems accurately and clearly on repair orders.
• Refer to service history, inspect the vehicle, and recommend additional needed service.
• Advise customer on the care of cars.
• Provide complete and accurate written cost estimate for labor and parts.
• Checks on the progress of repair throughout the day and inform the customer.
• Implement and maintain service marketing program.
• Review and close repair orders.
• Keep service department forms, menus, and pricing guides up-to-date.
• Implement a quality control process to eliminate comebacks.
• Other duties as assigned.

Benefits

• full medical, dental and vision insurance
• company paid life insurance and buy in options for critical illness, disability, and additional life insurance
• paid time off
• 401(K)match
• in-office support structure

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees