Assistant Athletic Director Ticketing

University of Northern Iowa Alumni and Foundation • Lexington, MA

10d • $50,000

About The Position

Primary Function: Manages all related functions of ticketing for UNI Athletics; develops and executes event creation, programs, and maintains the ticketing system; oversees event management, ticket printing and distribution; assists with management and fulfillment of select annual giving benefits within ticketing system; supervises part-time and student ticketing staff; provides sales, financial and other ticketing data reports; assists in the resolution of customer relation issues; and assists with management of other venues and events when necessary.

Requirements

• Bachelor’s degree
• At least two years of box office management
• Supervision experience required
• Must abide by the rules of the NCAA, the Missouri Valley Conference, the Missouri Valley Football Conference, the Big 12 Conference and the University of Northern Iowa
• Non-standard work hours, including evenings, weekends and holidays will be necessary

Nice To Haves

• Bachelor’s degree in Sports Management/Administration or related field
• Athletic box office experience
• Strong working knowledge of the Paciolan computerized ticketing system and PacFund
• Proficiency with Google and Microsoft Office applications, including Excel
• Ability to meet stringent deadlines and budget requirements
• Strong leadership, interpersonal and customer service skills
• Ability to exercise independent judgment and initiative to resolve customer and public relations issues

Responsibilities

• Manages all related functions of ticketing for UNI Athletics
• Develops and executes event creation, programs, and maintains the ticketing system
• Oversees event management, ticket printing and distribution
• Assists with management and fulfillment of select annual giving benefits within ticketing system
• Supervises part-time and student ticketing staff
• Provides sales, financial and other ticketing data reports
• Assists in the resolution of customer relation issues
• Assists with management of other venues and events when necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees