Assistant Area Manager - Customer Care
Mahindra•Nagpur, IN
278d
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About The Position
As the Customer Care Manager at Mahindra & Mahindra Ltd, you will play a crucial role in enhancing the serviceability and maintainability of products. Your responsibilities will include providing valuable inputs to the product development team, ensuring system readiness for parts, creating service kits, defining inventory norms, developing literature for existing products, creating e-catalogues, designing special service tools, and facilitating training sessions on new products. In addition, you will collaborate closely with the MEC team to ensure effective training delivery and support service quality improvements at dealerships.
