Assistant Area Director - Vancouver

Redwood Family Care Network•Vancouver, WA

1d•$77,969

About The Position

The Assistant Area Director is a key leader within the branch, responsible for overseeing day-to-day operations and ensuring program excellence across multiple service sites. This role directly supervises Site Supervisors and supports the effective implementation of services that align with SAILS’ mission, values, and regulatory requirements. The Assistant Area Director serves as the primary point of contact for internal teams and external stakeholders regarding client care, staff management, and operational effectiveness for their branch. The AAD Monitors and or participates in the implementation and delivery of the individual service plan and the delivery of all services provided and uses a person centered focus to manage their locations.

Requirements

Bachelor’s degree in Human Services, Social Work, Psychology, or related field preferred.
Minimum of 3 years of leadership experience in developmental disabilities or a related field.
In-depth knowledge of Washington State DDCS regulations and service delivery models.
Strong interpersonal, communication, and organizational skills.
Proficient in using technology for scheduling, documentation, and communication.
Ability to work flexible hours and participate in on-call rotation.
Must pass a Washington State background check
WA Driver License and WA Auto Insurance
Must be able to obtain an NAR within 90 days of hire.
First Aid/CPR Certified (within 120 days of employment, training can be provided)
Blood Borne Pathogen (within 120 days of employment, training can be provided)
Need to obtain CPI Blue Card
Complete and pass the background check screening upon hire and every two years thereafter, or as requested.
Maintain active NAR, CPR/First Aid, Nurse Delegation and other required certifications.
Complete a minimum of 12 hours of continuing education annually.

Responsibilities

Serve as the branch’s operational leader, ensuring daily program functions run smoothly and effectively.
Supervise and support Site Supervisors, holding them accountable for quality program delivery and team oversight.
Lead the integration of health, behavioral, and community inclusion supports to promote a whole-person approach to care.
Monitor staffing, payroll, and scheduling accuracy to meet both client needs and agency standards. Monitor compliance with standard hours and schedules
Monitor and assure compliance with with monthly, quarterly and yearly financial goals to ensure services are provided in accordance with each person's service plan
Serve as a member of the agencies management team
Develop and implement individualized Instruction and Support Plans (IISPs) in collaboration with Site Supervisors, prioritizing client health, safety, independence, and community engagement.
Ensure services are delivered in alignment with our four pillars: People, Service, Cost, and Safety.
Advocate for client rights and preferences in partnership with families, guardians, and external agencies.
Serve as the primary point of contact for case management inquiries and client-related issues.
Serve as a Liaison between the community and agencies in the service delivery system, family, Guardian’s
Ensure program compliance with SAILS policies and Washington State DDCS regulations.
Conduct regular quality assurance reviews, follow up on corrective actions, and respond to audits and reviews.
Maintain accurate documentation and ensure medication administration and adherence protocols are followed.
Keep State Director and ED informed of all Critical / unusual incidents and or clinical concerns
Ensure all homes under supervision are environmentally maintained, in strict compliance with state and federal guidelines and certification requirements and company policy at all times
Coordinate incident / accident review process, monitor for patterns and provide feedback as necessary to prevent future incidents
Coordinate Investigations of serious Incidents and alleged abuse allegations including appropriate reports to required agencies
Work with the Area Director and State Directors to develop and implement Plans of Correction as needed.
Hire, train, and develop Site Supervisors and Direct Support Professionals through coaching, evaluations, and performance management.
Provide ongoing training and support to staff on best practices in supporting individuals with IDD.
Ensure all employees operate and or manage with in fair labor practices, company policies/procedures and all applicable industry regulations
Partner with Human Resources on disciplinary actions, hiring, and team development initiatives.
Provide on-call leadership for behavioral incidents, staffing concerns, and medical emergencies.
Monitor compliance with standard hours and schedules.
Conduct regular meetings with employees to share information and develop action plans
Conduct and or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse / neglect, documentation / data collection, emergency procedures and other areas as needed.
Serve as On call support to supervised homes as required
Foster effective collaboration with interdisciplinary teams, families, DDCS, and community partners.
Communicate proactively and clearly with all stakeholders, ensuring timely responses and updates.
Utilize technology tools such as Google Suite and Microsoft Office to manage operations, reporting, and communication.