Assistant Administrator - Internal Services, Operations Director I (NCS) - Mayor's Office

City of Baltimore, MD-posted 2 months ago
$120,166 - $198,106/Yr
Full-time
Baltimore, MD
Executive, Legislative, and Other General Government Support
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The Assistant City Administrator (ACA) for Internal Services is responsible for supporting the City Administrator (CA) in managing the day-to-day operations of Baltimore City Government. Under the direction of the Deputy City Administrator (DCA), the ACA will support a portfolio of agencies that include, the Baltimore City Office of Information Technology, the Office of Performance and Innovation, the Environmental Control Board, Department of Finance, the Department of Human Resources, Office of Equity and Civil Rights (OECR) and the Office of the Labor Commissioner. The ACA will manage complex projects that require interagency coordination and serve as an advisor to the CA and DCA on agency operations. The ACA will support budget analysis, human capital management, and serve as a key liaison between cabinet members, elected officials and the public. The role requires strong leadership and problem-solving skills to serve effectively in a fast paced, complex government environment.

  • Ability to lead and direct staff, manage projects, and provide effective leadership.
  • Review, interpret and recommend new, revised or amended departmental policies (financial and/or programmatic), practices, and procedures to ensure program efficiency and compliance with City, State, and Federal laws and regulations.
  • Solves complex problems and addresses issues prior to engagement with the City Administrator.
  • Serves as a strategic business advisor to the CA and DCA by assisting them in effective decision-making and execution of key initiatives.
  • Manages labor relations activities, including performing research and preparation for collective bargaining meetings.
  • Handles and/or participates in grievances and interest arbitration hearings.
  • Analyzes economic data, evaluate budgets, and provides support for the budget development process.
  • Identifies areas and opportunities for efficiencies and optimization in service delivery.
  • Knowledge of organizational structure, staffing patterns, and administrative controls.
  • Knowledge of the principles, practices and procedures of business and public administration.
  • Ability to present recommendations clearly and concisely.
  • Ability to exercise judgment and discretion in applying and interpreting departmental policies, laws, rules, regulations and procedures.
  • Strong oral and written communication skills.
  • Ability to maintain confidentiality of sensitive information.
  • Ability to communicate effectively with co-workers, staff of other agencies and the general public.
  • Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
  • Wellness programs, support groups, and workshops.
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