Assistant Account Administrator

Blue Cross and Blue Shield of Kansas • OK

92d • $23 - $29

About The Position

The assistant account administrator is responsible for sales support operations, including providing customer service, resolving bill/invoicing inquiries, reporting as well as other administrative duties. Work is performed in a fast-paced environment. This position is onsite in the Pittsburg office for approximately 20 hours a week. Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Requirements

• High school graduate or equivalent is required.
• One year work experience in sales coordination, office administration, and/or a business operations position.
• Requires the ability to acquire and maintain a State of Kansas Insurance Agent's license within 90 days of employment and must maintain license through employment.
• Proficient with Microsoft Office and Adobe.
• Strong excel experience necessary for data analytics.
• Excellent organizational skills and professionalism.
• Exceptionally high level of attention to detail; extremely well-organized.
• Strong time management skills with a sense of urgency and the ability to prioritize multiple tasks in a fast-paced environment.
• Exceptional communication skills, both verbal and written; an engaging personality in person and on the phone.
• High respect for process and procedure; able to step outside of your comfort zone to embrace new processes.
• A team player; highly committed to the overall success of the team.
• A strong customer (both internal and external) focus and consistent follow through on commitments.
• Ability to read and comprehend both verbal and written instruction is required.
• The ability to set daily and weekly work goals and self-direction is required.
• Technology savvy and comfortable learning new systems.
• Valid driver’s license must be attained for the position.
• Possess high degree of honesty, loyalty, and integrity and maintain confidentiality.

Nice To Haves

• Prior experience with health insurance or Blue Cross Blue Shield of Kansas experience is preferred.
• Previous customer-oriented experience strongly preferred.

Responsibilities

• Confidently respond to walk in customers, colleagues, clients, and brokers requests in a timely manner either in person or by email, phone, or written correspondence.
• Provide accurate business analytics support to Sales Management.
• Researches and resolves billing, invoicing, group claims and benefit inquiries.
• Prepares group information packets.
• Prepares ad-hoc Excel reports and analysis as required via various systems.
• Cover and perform duties for staff as needed &/or during high periods of workload.
• Responsible for opening and closing office each business day and light office maintenance and cleaning.

Benefits

• Base pay is only one component of your competitive Total Rewards package.
• Incentive pay program (EPIP).
• Health/Vision/Dental insurance.
• 6 weeks paid parental leave for new mothers and fathers.
• Fertility/Adoption assistance.
• 2 weeks paid caregiver leave.
• 5% 401(k) plan matching.
• Tuition reimbursement.
• Health & fitness benefits, discounts and resources.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees