Asset Tracking Technician - Cincinnati, OH
About The Position
The Encompass Site Health Tech is an on-site role responsible for keeping the overall RTLS hardware infrastructure online and reporting any unresolved discrepancies to the off-site support team. This role will also act as an additional training resource to end users and will help manage and maintain the accuracy and integrity of the Encompass RTLS system in Cincinnati, OH area. At GE Healthcare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.
Requirements
- Associate’s degree OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 2+ years of experience in a hospital setting
- Demonstrated understanding of medical equipment movement within a clinical care setting
- Ability to obtain unrestricted Hospital Vendor Credentialing
- Proven customer interaction skills and customer focus
- Demonstrate an understanding of Wi-Fi fundamentals
- Ability to work independently
- Clearly communicate and interface with Biomedical Technicians, Customers and Internal GE stakeholders.
Nice To Haves
- Support experience with real-time locating systems (RTLS)
- Experience working in hospital environment
- Familiar with hospital departments, medical equipment and it’s uses
- Understanding of standard hospital policies and processes
Responsibilities
- Manage the RTLS Encompass infrastructure at all sites included in the region
- Monitor Encompass hardware performance to ensure system is functioning as intended
- Perform remediation activities on all offline devices, replacing those as needed
- Gather move-add-change (MAC) requirements and install as requested
- Order and configure new hardware as needed
- Supervise all third-party vendor Encompass-related activities
- Report Encompass site health metrics to our internal client representatives
- Lead projects from inception to completion using standard project management skills
- Assist in equipment tagging efforts as needed
- Provide on-going end user Encompass training
- Communicate new functionality to end users
- Perform remediation activities on all offline devices, replacing those as needed
- Assist with standardization of Label Nomenclature and Coverage Issues
- Escalate issues with Support team
- Perform basic QGIS tracing of floorplans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
