Asset Recovery /Collections Clerical Full Time TEMP

First Atlantic Federal Credit Union•Eatontown, NJ

66d

About The Position

We are seeking an Asset Recovery Clerical Full Time TEMP to assist First Atlantic Federal Credit Union to live out our Mission and Vision by working directly with the VP of Finance and the Asset Recovery Supervisor to provide best value financial services to members by providing outstanding service to both external and internal members. Job Summary Oversees all collection activity ranging from negative accounts, pass due payments, auto repossession, filing, scanning, compiling documents for the attorney(s) and other clerical duties. Responsible for other aspects of the collections, resolve customer billing problems, and reducing the amount of account receivables, monitor accounts on a daily basis, process payments and refunds, resolve billing issues, resolve customer credit issues, investigate historical data for debts and bills, and total losses.

Requirements

Customer Service skills
Time Management
Excellent Communication and Interpersonal skills
Problem solving and critical thinking skills
High school diploma
6 months to Two years' experience

Nice To Haves

Associate's/bachelor's degree is a plus

Responsibilities

Oversees all collection activity ranging from negative accounts, pass due payments, auto repossession
Filing, scanning, compiling documents for the attorney(s) and other clerical duties
Resolve customer billing problems
Reducing the amount of account receivables
Monitor accounts on a daily basis
Process payments and refunds
Resolve billing issues
Resolve customer credit issues
Investigate historical data for debts and bills
Total losses