About The Position

The Asset Protection Taskforce Lead Detective supports the Internal/External Investigation Program within the assigned market area. This role focuses on identifying, investigating, and apprehending both external and internal cases, as well as addressing major crimes committed against the company. The Lead Detective collaborates closely with the District Manager of Investigations to develop a strategic weekly schedule and plan for ongoing investigations. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

Requirements

  • Candidates with a High School diploma or equivalent are encouraged to apply.
  • 2+ years of Macy's Asset Protection experience required, including knowledge of Macy's Asset Protection and Investigation programs.
  • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
  • Involves standing for at least two consecutive hours, lifting at least 30 lbs., stooping, kneeling, crouching, and climbing ladders.
  • May involve reaching above eye level.
  • Requires close vision, color vision, depth perception, and focus adjustment.
  • Must be able to apprehend shoplifters and sustain long periods of time enclosed in surveillance areas.
  • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
  • Overnight travel may be required.

Responsibilities

  • Investigate internal and external crimes committed against the company within the assigned market area.
  • Make external apprehensions in accordance with company policy.
  • Conduct virtual remote surveillance as directed.
  • Make decisions regarding criminal prosecution.
  • Prepare detailed written and investigative reports for management.
  • Develop expertise in investigative tools and surveillance equipment.
  • Manage proprietary, sensitive, and confidential information.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match to invest in your future.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Health and Personal Care Retailers

Education Level

High school or GED

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