Asset Protection Systems Coordinator (CCTV Networks)

JCPenney • Dallas, TX

34d • $22 - $28

About The Position

Working under general supervision, the Asset Protection Systems Coordinator will support the safety and security of our facilities and reduce shrink by implementing company and department programs and strategies through support of our AP technologies, CCTV systems, and networking.

Requirements

• Excellent verbal, written communication, and analytical skillset, highly organized
• 3+ years of related configuring and deploying of CCTV systems including building a server from scratch, loading operating system with updates and drivers, configure a Video Management System, configuring networking for the server and a client workstation, selecting camera types and camera mounting locations, supporting systems
• Candidate Note: It would not suffice to only have experience utilizing a CCTV or AP systems.
• 1+ year's experience leading or providing direction to a team, ideally that installs CCTV
• Basic project management skillset/experience
• Proficient use of Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Certificate from a Technical Institute or Associate Degree in Computer Science or Info Systems is preferred, or equivalent work experience.
• Customer Focus, Embrace Accountability, Strategic Thinking, Drive Execution, Collaborate effectively, Cultivate Learning

Responsibilities

• Deploys and supports stores CCTV platforms to include Servers, DVRs, Switches, Cameras, and Networking and configures servers.
• Manages and prioritizes assigned work orders and ensuring timely completion and follow up.
• Works with manager, vendors and store leadership to ensure service level agreements are upheld.
• Reconciles and processes IT and systems service tickets.
• Facilitates communication with internal customers and vendors to resolve issues and escalates to manager as necessary Supports the organization’s project management policies, practices, and methodology. Follows operational standards for reporting, monitoring, troubleshooting, and documenting issues. Supports development of instructional materials for internal and vendor use.
• Supports manager with product evaluation, selection, configuration, implementation, and solutions for over 30,000 CCTV cameras, DVRs, network infrastructure, AP workstations, Access Control, Electronic Article Surveillance, Fire Systems, Security Systems and Merchandise Protection.
• Assists with creation of vendor and product specifications and requirements, evaluates accordingly for system platforms, hardware and software. Performs installation, customization, implementation, and maintenance of AP equipment and systems and performs additional related duties as assigned.

Benefits

• We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree