Asset Protection Supervisor, Seattle

Evri • Seattle, WA

109d • $28 - $31

About The Position

The Hermès Seattle Boutique opened in 2009 and focuses on providing extraordinary service to clients as a part of the Central Region. The Asset Protection Department is responsible for the safety and security of all Hermès employees, premises, and product. This position will report to the Area Asset Protection Manager and strive to mitigate risk of loss, safety and security through consistent training and valued partnerships that are both internal and external. We are at the service of our clients (stores, corporate & warehouse) when needed and willingly make ourselves available to these valued partners. We use cutting edge technology to ensure their safety and security. The Asset Protection Supervisor is responsible for the enforcement and protection of all company interests and assets. Company assets are defined as merchandise, money, technical equipment, supplies, fixtures, store dwellings, our company personnel and our customers.

Requirements

• 1-2 years Asset Protection / Retail / Managerial Experience preferred.
• 8 hr Pre Assignment and 16 hr OTJ certificates / Security License (mandatory in NYC only).
• Strong written and verbal communication skills.
• Problem solving and Decision-making skills.
• Ability to stand for extended periods, and to move and handle merchandise, which entails lifting.
• Ability to operate all equipment necessary to perform the job.
• Adaptability.
• Credibility and trust.
• Service Orientation.
• Results Driven.
• Ability to lift between 0-25lbs. without assistance.

Responsibilities

• AP Associate training, coaching and supervision.
• Ensuring APA compliance and education (AP Awareness).
• Violation and Incident reporting.
• Conducting of Audits / maintaining of proper records.
• Complete required audits and inspections and provide accurate documentation of results.
• Investigation and follow up.
• Supports APM in all manner of investigations both external and internal.
• Conduct routine inspections of the facility to maintain physical security and protection of assets.
• Conduct safety inspections and communicate hazards to local management.
• Ensure physical security by controlling access of associates and visitors.
• Inclusion in damage meeting with APM and OPS Director.
• Maintenance of all AP related equipment (radios, cyberkey, cctv protex etc).
• POS procedure noncompliance reporting to APM, ensuring that all Policies and Procedures are being adhered to.
• Reporting of any operational issues to AP Senior Management that may potentially result in loss to the company.
• Monthly touchbase with APM and APA's to review training and outstanding concerns.
• Monthly maintenance of all AP related documents.
• Reporting of any theft to APM and interaction with local law enforcement.
• Daily review of Cegid reports and review with APM (negatives, voids, returns, quota items).
• Supervision of all off site sales - Public and Employee.
• Partnership with floor management in the absence of APM.
• Key audits and management.
• Review of safe logs.

Benefits

• Commission and bonus incentives based on sales performance.
• Medical, Dental, Vision, Life Insurance and Disability.
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time).
• Paid Parental leave and transition time.
• 401(k) and Roth Retirement plan with company matching and profit sharing.
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, Family Building Support and more!

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services