ASSET PROTECTION SPECIALIST

Kroger • Louisville, KY

63d

About The Position

Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• High School Diploma or GED.
• Excellent oral/written communication skills.
• Exceptional customer service skills.
• Demonstrated ability to maintain integrity, honesty, and professionalism.
• Ability to diffuse confrontational situations.

Nice To Haves

• Bachelor's Degree.
• 1 year of retail asset protection experience.
• Any multi-store asset protection experience.
• Wicklander Certification.
• Operational knowledge of CCTV systems.

Responsibilities

• Protect company assets through safety initiatives and theft reduction programs.
• Assist with reduction of lost inventory, time, and assets.
• Monitor surveillance equipment.
• Partner with the district asset protection manager in implementing AP initiatives.
• Identify, observe, and apprehend shoplifters and others involved in criminal activity.
• Conduct plainclothes surveillance to detect internal and external loss.
• Conduct internal and external investigations and report findings.
• Comply with all federal, state, and local laws, as well as company policies.
• Conduct physical security checks and make recommendations.
• Partner with law enforcement and prepare case reports for prosecution.
• Identify and resolve conditions affecting shrink, safety, and profitability.
• Complete thorough reports on all AP related activities.
• Support the district asset protection manager in execution of AP initiatives.
• Ensure implementation and effectiveness of AP strategies at store level.
• Testify in court and labor hearings on behalf of the company.
• Test functionality of store AP equipment during visits.
• Travel to locations throughout the division.
• Work cooperatively in high-paced and stressful environments.
• Manage conflict in a reasonable and cooperative manner.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees