About The Position

The Asset Protection Service Associate role is to keep their store safe and profitable at all times by executing company programs and investigating any suspicious customer or associate activities or behavior in the store.

Responsibilities

  • Greets and assists customers in finding products and delivers outstanding customer service
  • Demonstrates WORTH behaviors consistently
  • Partners with other team members when additional support is needed
  • Provides a strong visual presence on the sales floor to deter theft
  • Drives Electronic Article Surveillance compliance through proper application of Asset Protection standards, including responding, logging and testing the system
  • Participates in company Asset Protection and Safety programs and enforce standards as they relate to safety and security
  • Maintains, supports and communicates awareness programs in store
  • Coaches and trains all associates on the Store Shrink Action Plan
  • Maintains a fair and consistent set of standards using excellent judgment and discretion
  • Documents significant theft incidents and preventions
  • Reports infractions of company policy to Asset Protection and/or store management
  • Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates, as needed

Benefits

  • Medical/dental/vision insurance
  • Term life insurance
  • Paid vacation/holidays
  • 401(k) with Company match
  • Associate discount on JCPenney merchandise
  • Additional compensation for working on designated holidays

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What This Job Offers

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Number of Employees

5,001-10,000 employees

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