About The Position

The position focuses on preventing and reducing loss due to bad debt, cash over/short, and civil liabilities, while also aiming to reduce shrink and improve margins. All associates are required to perform tasks safely, adhering to corporate policies and state and federal laws. The role emphasizes the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Bachelor's degree in criminal justice.
  • Retail security experience.
  • Law enforcement experience.
  • Ability to continue education.
  • High school diploma or general education degree (GED) or a combination of relevant education and experience.
  • Minimum 18 years of age/21 years of age in Alaska.
  • Ability to pass a drug test.
  • Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail.
  • Ability to handle sensitive information while maintaining a high degree of confidentiality.
  • Ability to organize/prioritize tasks/projects.
  • Familiarity with loss prevention terms and processes.
  • Proficient Microsoft Office skills.

Responsibilities

  • Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
  • Detect, deter and/or detain external theft suspects.
  • Reduce customer and associate dishonesty by initiating and encouraging actions to prevent external and internal theft.
  • Monitor large shrink areas in stores.
  • Report incidents to the asset protection manager.
  • Support customer and associate relations through communication and training.
  • Provide credible court testimony.
  • Identify areas of high theft.
  • Verify compliance with corporate policies.
  • Promote and follow company initiatives.
  • Maintain flexibility to work any shift, overtime and weekends on a regular basis.
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