Asset Protection - Security Ambassador - White Plains Rack
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About The Position
The ideal asset protection security ambassador plays a crucial role in preventing inventory loss through proactive engagement and training with coworkers. This position requires maintaining a visible presence throughout the store, ensuring that customers feel secure and valued while also deterring potential theft. The ambassador is expected to greet and engage customers in a timely, professional, and personable manner, responding effectively to their needs and inquiries. This role is not just about monitoring; it involves building relationships with customers and staff alike, fostering a culture of safety and accountability within the store environment. A typical day for an asset protection security ambassador includes wearing a Nordstrom-provided security officer style uniform to maintain a professional appearance. The ambassador will perform monitoring and surveillance activities, assessing situations as they arise and assisting in emergencies when necessary. A significant part of the role involves conducting audits and providing training and education to coworkers to reduce and control inventory loss. Maintaining a high level of confidentiality is paramount, as the ambassador will often deal with sensitive situations and information. The position requires a calm demeanor when addressing safety issues, particularly when engaging with individuals who may exhibit aggressive behavior. The ambassador must demonstrate accountability, initiative, and a strong sense of ownership in their role. Flexibility in scheduling is also essential, as the needs of the business may require adjustments to working hours.
