Asset Protection & Safety Mgr
About The Position
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this means: Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store. Monitoring receiving, shipping, and selling patterns for assigned store. Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes. The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe. The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. Requires morning, afternoon and evening availability any day of the week. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
Requirements
- Requires morning, afternoon and evening availability any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
- Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
Nice To Haves
- Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
- National certified training program (e.g., Wicklander-Zuwalski or Reed training).
- Professional accreditation (e.g., APQ, APC) or equivalent experience.
- 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
- 2 years of experience as a Manager in a retail environment.
- 1 year of experience conducting quality reviews/audits.
- Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
- Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations).
- Experience in using physical security systems (e.g., CCTV, EAS).
Responsibilities
- Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
- Monitoring receiving, shipping, and selling patterns for assigned store.
- Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.
- Oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment.
- Monitors and solves for criminal activities
- Coaches and trains associates
- Oversees inventory levels to help with shrink and shortages.
- Respond to violent altercations to keep customers and staff safe.
- Expert on safety reports, guidelines, and regulations.
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
