Asset Protection & Safety Mgr

Lowe's • Winston-Salem, NC

90d

About The Position

As an Asset Protection & Safety Manager, you will oversee and coordinate programs and processes to minimize loss while maintaining a safe working and shopping environment. You will help the Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers. Your responsibilities will include monitoring receiving, shipping, and selling patterns for the assigned store, championing initiatives, and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes. You will also monitor and solve for criminal activities, coach and train associates, and oversee inventory levels to help with shrink and shortages. In case of violent altercations, you will need to respond to keep customers and staff safe. You will be seen as an expert on safety reports, guidelines, and regulations.

Requirements

• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities.
• Ability to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Nice To Haves

• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees.
• 2 years of experience as a Manager in a retail environment.
• 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations.
• Experience in using physical security systems (e.g., CCTV, EAS).

Responsibilities

• Help Store Operational Leadership team ensure associates deliver quality customer service.
• Monitor receiving, shipping, and selling patterns for assigned store.
• Champion initiatives and establish processes and controls to improve safety/hazmat, shrink, and security outcomes.
• Oversee and coordinate programs to minimize loss while maintaining a safe environment.
• Monitor and solve for criminal activities.
• Coach and train associates.
• Oversee inventory levels to help with shrink and shortages.
• Respond to violent altercations to ensure safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree