Asset Protection Market Investigator (New York)

Victoria's Secret•New York, NY

11d

About The Position

The Asset Protection Market Investigator is responsible for managing and coordinating shoplifting and external theft investigations, involving shoplifters, habitual offenders, and organized retail criminals, within an assigned market to achieve maximum shrink prevention and protection of company assets. This position reports to the Asset Protection (AP) Senior Manager, and generally has no direct reports. The Investigator is required to perform all tasks in a safe manner consistent with company values, policies, local, state and federal laws. ideal candidate should reside in New York or New Jersey. This role will support approximately 100 plus locations with external theft/ORC/logistics focuses in the North East market. Why You Belong Here At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Requirements

High school diploma or equivalent required. Bachelor's degree, a plus.
Minimum of two to three years of asset protection investigative experience, preferred.
Must uphold our values, code of conduct and policies at all times and lead by example.
Must possess good communications skills, both written and verbal.
Must be self-motivated and manage time effectively.
Proficient in the use of computers and Microsoft Office.
Highly proficient in the use of closed-circuit television (CCTV) and reporting systems that support investigations.
The possession of, and ability to maintain, a valid U.S. Driver's License due to the travel requirements of the position.

Nice To Haves

Bachelor's degree, a plus.
Minimum of two to three years of asset protection investigative experience, preferred.
Experience with Radio-frequency identification (RFID), a plus.

Responsibilities

Investigate and resolve cases related to external theft and other theft activity
Develop strategies and tactical plans to resolve theft and fraud
Organize, plan, and facilitate external theft operations, as needed
Conduct non-mobile surveillance of individuals suspected of external theft and/or fraud
Identify and apprehend individuals involved in shoplifting and Organized Retail Crime (ORC)
Build and maintain effective relationships with local, state and federal law enforcement partners, internal Asset Protection partners, Asset Protection partners from other retailers & Mall Security departments
Ensure proper preparation, maintenance and retention of all reports, evidence, files and records in accordance with company guidelines and local jurisdiction requirements
Partner with Law Enforcement to present case work, facilitate the apprehension, arrest and prosecution of individuals involved in external theft
Testify in criminal proceedings when required; work closely within local jurisdiction to ensure prosecution
Participate with law enforcement networking meetings, including attendance at Organized Retail Crime Association (ORCA) meetings within the assigned area(s)
Supporting cases with logistics focus including investigations of drivers and process of moving product within our stores network
Effectively utilize all investigative tools (i.e. - RFID, external theft probability models, cameras, etc.) to identify & investigate theft trends
Partner with and educate store leadership teams and sales associates on external theft awareness and prevention
Effectively identify, analyze, develop strategy and communicate action plans to mitigate external theft trends with broader AP team