Asset Protection Lead - Full-Time

Scheels All Sports • Johnstown, CO

15d

About The Position

Do you love sports, fitness, fashion, or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Requirements

• This candidate must be at least 18 years of age.
• Customer Service Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine “Thank you”
• Culture Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Team Mentality Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Teach-ability Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation, and spelling
• Dress Code Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners
• Efficiency Demonstrate pride and ownership of their work while meeting expected deadlines
• Ability to work nights, weekends, holidays, and/or early morning hours based on business needs.
• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Nice To Haves

• The ideal candidate will have an associate’s degree in Criminal Justice, Occupational Safety or a related field preferred; and/or 2-3 years of experience
• Experience in leading associates at a high level
• Preference for candidates with prior Loss prevention (2-3 years) and/or Scheels leadership experience
• Proven track record of strong communication and organization skills
• Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum aka pepper spray) foam deployment

Responsibilities

• Asset Protection Conduct floor walks to observe and coach the Asset Protection team on processes, efficiencies, and potential liabilities
• Communicate with leadership regarding encounters and investigations
• Advise floor associates on best practices to mitigate potential hazards to customers and associates
• Review all stops made by the Asset Protection team including nightly code-out procedures
• Maintain a professional relationship with local authorities and law enforcement agencies
• Collaborate with law enforcement and other local retailers to identify organized retail crime threats
• Prepares and submits clear activity reports each day
• Assist leadership with cash handling and transfers
• Observe customers and associates for potential acts of theft or fraud
• Conduct preliminary investigations, audits, and security surveys and document the findings
• Conduct initial accident investigations of customers and associates
• Monitor video via CCTV and conduct on-site interviews
• Safety Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
• Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
• Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms
• Watch facilities and parking areas on foot.
• Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility
• First Responder Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather

Benefits

• To see a full list of benefit offerings from Scheels, visit scheels.com/careers.
• Best associate discount in retail
• Opportunities for growth and development in sales, leadership, merchandising, and business
• Paid volunteer time, up to 2 hours a month

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees