About The Position

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Mobile Taskforce Detective supports the Internal/External Investigation Program within the assigned market area, focusing on identifying, investigating, and apprehending individuals involved in internal and external cases, as well as major crimes committed against the company.

Requirements

  • Candidates with a High School diploma or equivalent are encouraged to apply.
  • 1-3 years of Macy's Asset Protection Detective experience required, including knowledge of Macy's Asset Protection and Investigation programs.
  • Ability to conduct external apprehensions while adhering to company policies and legal guidelines.
  • Strong written communication skills to prepare clear, detailed, and accurate investigative reports.
  • Upholds the highest integrity and professional standards while handling sensitive and proprietary information.
  • Ability to manage multiple investigations, prioritize tasks efficiently, and adapt to shifting priorities.
  • Skilled in using computers, Windows operating systems, Microsoft Office tools, and internet-based research.
  • Strong ability to engage with diverse stakeholders, communicate investigative findings, and provide strategic insights.
  • Resourceful self-starter who can work independently, think critically, and adjust to evolving investigative needs.

Responsibilities

  • Investigate internal and external crimes against the company within the assigned market area.
  • Conduct external apprehensions in accordance with company policy.
  • Perform virtual remote surveillance as directed.
  • Prepare detailed investigative reports for management.
  • Develop expertise in investigative tools and surveillance equipment.
  • Manage proprietary, sensitive, and confidential information with discretion.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Benefits

  • Comprehensive health and wellness coverage.
  • 401(k) match to invest in your future.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal/financial advice.

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What This Job Offers

Job Type

Full-time

Industry

General Merchandise Retailers

Education Level

High school or GED

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