Asset Protection Detective, Irving Mall - Full Time

Macy's • Irving, TX

384d • $34,320 - $49,920

About The Position

The Asset Protection Detective at Macy's is responsible for safeguarding company assets and ensuring a secure shopping environment. This role involves utilizing advanced technology and analytics to reduce theft and losses while fostering relationships with store teams and law enforcement. The position offers expert training and opportunities for professional development in asset protection.

Requirements

• High School Diploma or equivalent.
• Ability to communicate and share information with diverse groups of customers and peers.
• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Resourceful self-starter who can adapt quickly to changing priorities.
• Enjoy working as part of a team, as well as independently.
• Obtain and maintain required licenses, trainings, and certifications.

Nice To Haves

• Experience in loss prevention or security roles.
• Knowledge of surveillance technology and techniques.

Responsibilities

• Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees.
• Understand and leverage de-escalation tools to provide a safe and secure environment for customers and colleagues.
• Recover stolen merchandise.
• Research and provide statements and evidence to support investigations.
• Prepare reports on theft incidents, investigations, and audits.
• Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation.
• Build and maintain partnerships with store colleagues and outside groups, such as law enforcement.
• Testify in court for criminal and civil cases.
• Train colleagues on protocols to help protect company assets.
• Respond to alarm conditions and work on special assignments.
• Facilitate first aid for customers and colleagues.

Benefits

• Coverage across medical, dental, vision, and retirement.
• Employee Assistance Program (mental health and financial literacy resources).
• Fully-Funded education benefits may include 100% of tuition, books, and fees.
• Merchandise discounts.
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED