Asset Protection Associate- Part- Time

Scheels All Sports • Austin, TX

1d • Onsite

About The Position

SCHEELS is a leader in the sporting goods industry, driven to create the best experience in the USA for its customers. The company offers a large selection of sports brands, special attractions, and unmatched customer service. SCHEELS empowers its associates to become experts through extensive business and product training, mentorship, and professional development. This part-time Asset Protection Associate role focuses on maintaining a safe and secure environment for customers and associates, preventing theft, and assisting with various security and safety tasks within the store and its surrounding areas.

Requirements

• Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine “Thank you”
• Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation, and spelling
• Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners
• Demonstrate pride and ownership of their work while meeting expected deadlines
• High School Diploma/GED
• Proven track record of strong communication and organization skills
• Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum aka pepper spray) foam deployment
• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
• Associates are expected to follow all safety procedures and perform their job duties to minimize the risk of injury

Nice To Haves

• College graduate preferred
• Preference for candidates with prior Loss prevention (2-3 years)

Responsibilities

• Communicate with leadership regarding encounters and investigations
• Maintain a professional relationship with local authorities and law enforcement agencies
• Collaborate with law enforcement and other local retailers to identify organized retail crime threats
• Assist leadership with cash handling and transfers
• Observe customers and associates for potential acts of theft or fraud
• Taking appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective
• Conducting surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines
• Monitor video via CCTV and conduct on-site interviews
• Maintaining all apprehension and investigation records according to company standards
• Developing and maintaining knowledge and use of CCTV surveillance equipment
• Assisting in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
• Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls
• Help mitigate security risks to provide a safer environment for employees and customers
• Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
• Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
• Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms
• Watch facilities and parking areas on foot
• Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility
• Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks
• Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather
• Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays

Benefits

• Best associate discount in retail
• Opportunities for growth and development in sales, leadership, merchandising, and business
• Paid volunteer time, up to 2 hours a month

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees