American Girl NYC - Asset Protection Associate (seasonal/part time under)

Mattel Inc. • New York, NY

40d • $19 - $22 • Onsite

About The Position

The American Girl New York City retail store is looking for a dynamic individual as a Seasonal Part-Time Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

Requirements

• One to two years of loss prevention, law enforcement, criminal justice, military or security experience, preferred.
• State specific license, is required.
• Must be available to work evening, weekend, and holiday shifts.

Nice To Haves

• Working knowledge of Microsoft Word, Excel and Outlook Software programs, preferred.
• Demonstrated ability working with a broad and diverse work force and customer base, including working with children, preferred.

Responsibilities

• Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed.
• Provide external and internal customer service in a positive, friendly and professional business manner and the skill set to diffuse escalated situations.
• Prevent the loss of company assets through surveillance, conducting employee package checks and trash checks and is knowledgeable of civil and criminal laws pertaining to retail security.
• Serve as a safety mentor for store employees; lead by example.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Miscellaneous Manufacturing
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees