Asset Protection Analyst

CVS Health • Novi, MI

12d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As an Asset Protection Supervisor, you will be leading a team responsible for supporting quality programs, CVS Health policies, and compliance procedures. Responsibilities include ensuring the security of company assets (including employees, building, product, supplies, etc.), conducting internal and external investigations, overseeing Environmental Health and Safety (EHS) programs, conducting operational audits, monitoring compliance with local, state, and federal regulations, and supporting business operations. This position reports to the IQC Manager and collaborates across the supply chain network to create, develop, and improve processes and procedures to maximize operational efficiencies in collaboration with Distribution Operations, Corporate Compliance, Corporate Security, Finance, and COE's. The ideal candidate for this position would have flexibility in their working schedule. Occasional shift changes and weekend shifts may be required based on business needs.

Requirements

• 2+ years of asset protection experience in a distribution center environment or multi-unit retail operation
• 1+ years of experience working in a supervisory capacity, either directly or indirectly leading a team

Nice To Haves

• Bilingual
• 3+ years of experience in asset protection, retail operations, or similar related field
• 2+ years of experience in a supervisory capacity
• Industry certification (LPC, LPQ, CFE, CPP, CFI, etc.)
• Wicklander-Zulawski interview & interrogation certified
• Experience with MS Excel, Teams, Outlook, PowerPoint, etc.
• Excellent interpersonal, analytical, auditing, and investigative skills
• Bachelor's degree or equivalent experience required
• Experience may be substituted on a year-for-year basis

Responsibilities

• Ensuring the physical security standards of the facility are maintained and adhered to including, but not limited to: CCTV operation, access control, alarm system functionality/testing/response, cargo/trailer security measures, etc.
• Supervising quality auditors’ daily activities, evaluating work performance, and contributions to critical KPIs
• Supervising contracted uniformed security guard services, ensuring completion of all required paperwork, trailer seal inspections, tracking of trailers in computer software, perimeter security tours, trailer yard inspections, incident reporting, etc.
• Performing investigations including, but not limited to: internal/external theft, fraud, falsification of company records, misappropriation of company assets, safety violations, policy/procedure violations, etc.
• Conducting operational audits in various areas such as shipping, receiving, reverse logistics, order selection, RX, inventory control, etc.
• Collaborating with DC Operations to ensure safety policies and procedures are adhered to consistently, including timely and thorough documentation of worker’s compensation incidents and equipment accidents
• Assisting in monitoring compliance with applicable local, state, and federal laws and regulations
• Providing training, development, and awareness to other colleagues through a variety of platforms, including but not limited to: New Colleague Orientation (NCO), meeting presentations, AP Awareness Program, one-on-one interactions, etc.
• Supporting AP Field Operations as needed (i.e., researching/investigating store delivery shortages, lost in transit claims, etc.)

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level