Asset Protection Agent
About The Position
The Asset Protection Agent is responsible for assisting the Area Asset Protection Manager with Loss Reduction, Security, and Safety related issues at an assigned location or geographic area. At the direction of the Asset Protection Manager, Agents actively seek to prevent loss of organizational assets from both internal and external causes. The Asset Protection Agent detects, investigates, and deters individuals attempting to misappropriate organizational assets, writes clear, concise and timely reports, communicates and trains AP programs, conducts AP and Safety audits, and serves as occasional liaison with local law enforcement.
Requirements
- High School diploma or equivalent. Some college or verifiable advanced security training preferred.
- Prefer at least 2 years of recent plainclothes Asset Protection experience detecting and preventing theft and fraud
- Must have basic high school graduate math skills and the ability to use a calculator to determine percentages.
- Loss Prevention Qualified (LPQ) or within 6 months of hire or Associates degree in Criminal Justice plus 1 year of relevant experience.
- 1st Aid/CPR certified within 6 months.
- Must have valid Washington Driver’s license and proof of insurance along with good driving record.
- Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
- Ability to learn new technology and software as related to the job.
- Interpreting and analyzing data
- Problem Solving
- Time management
- Negotiation skills
- Strong written and verbal skills
- Creating written communication
- Prioritization
- Attention to detail
Responsibilities
- Develop and maintain effective working relationships with other stakeholders inside and outside the company.
- Consistently demonstrate excellent verbal and written communication skills.
- Demonstrate sound decision making skills and consistently demonstrate the ability to remain calm under stressful conditions.
- Effectively protect the company from losses due to external and internal causes.
- Effectively utilize CCTV, sales floor activities, and other tools to identify, monitor, and deter shoplifters, ticket-switchers, and others in a safe, legal and ethical manner. Write and submit clear and concise reports no later than 24 hours following incidents.
- Perform physical security checks as assigned.
- Promptly report any non-productive detentions to the assigned Area Asset Protection Manager.
- Appropriately respond to duress, fire or burglar alarms as requested.
- Conduct and document assigned operational compliance and safety audits in a timely manner.
- Assist with the installation, maintenance, and troubleshooting of CCTV, Alarm, and Access Control equipment.
- Upholds safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
- Other duties as assigned.
Benefits
- A health plan that includes medical, dental, vision and prescription coverage
- 100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)
- Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability
- Flexible Spending Accounts (FSA) Plan
- Roth and 403(b) Retirement Savings Plan program
- Paid vacation, (9) holiday and sick time
- Limited paid time off for Jury Duty and Bereavement Leave
- Employee discounts
- Employee referral bonus
- Employee Assistance Program (EAP)
- Mentorship Program
- Career Advancement Opportunities
- Paid Job Training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
